Privacy Policy

Introduction

Konnect.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials. If you sign up using a third-party service (Google, GitHub), we receive basic profile information from that service.

Usage Data

We collect information about how you interact with our service, including:

• Chat messages and queries you submit
• AI model responses generated for you
• Feature usage patterns (which modes you use, etc.)
• Device and browser information

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details on our servers.

How We Use Your Information

• To provide and maintain our service
• To process your transactions
• To send you service-related communications
• To improve our service and develop new features
• To detect and prevent fraud or abuse

Data Retention

Your chat history is retained for 90 days by default. You can delete your conversation history at any time from your account settings. Account data is retained until you delete your account.

AI Model Training

We do not use your conversations to train AI models. Your data is used only to provide the service. If you use BYOK (Bring Your Own Keys), your requests are sent directly to the respective AI providers under their privacy policies.

Data Sharing

We share data with third-party AI providers (OpenAI, Anthropic, Google) only as necessary to process your requests. We do not sell your personal information to third parties.

Security

We implement industry-standard security measures including:

• Encryption in transit (TLS 1.3)
• Encryption at rest
• Regular security audits
• Access controls and monitoring

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@konnect.ai.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.